A Question of Costs
Sunday, December 21st, 2008
Photograph by jfravel
The whip sound is a quiet whack only heard by my mind as I sit in the darkness, dwelling, trying to let go. The reverberation of a stupid mistake only hits the surface luckily, so the scars if any will heal. And heal they have, turning from immediate burn into a golden lesson that I can hope I have learned and will not repeat.
I am talking about a mistake I made with a client awhile ago. Recently it surfaced in my thoughts, so despite the fact that sometimes sharing a mistake is the hardest post of all to write, it seems to want to be told.
It begins with the story of a client who came to me to be a better golfer. It seems that she would shake or freeze before making the final putt. We did one session involving traditional hypnosis. For a week or two it did the trick, but then there she was back on my doorstep. Only this time, she came with a sob story. She had been laid off, had no money, her husband had been in a car accident…and the list went on. Being empathetic, I felt terrible for her. And then the pitch came. She wanted to keep working with the hypnosis but could not afford to keep wasting money on something that did not work.
Warning bells should have gone off, but alas, there was nothing but the quiet ache of her pain. So, I did something my mentors had warned me never to do. I made a deal with her. She could pay me after the session when the hypnosis worked. I would love to tell you that she became a world class golfer, but alas, it was not so. I really wanted to do client centered hypnosis with her dealing with her husband’s accident, but she absolutely refused to go in that direction (one of the sessions indicated guilt feelings in that area - he was home suffering, so why should she be out on the golf course having a great time?). After three more sessions with no results, I had to end our time together.
I believe the sessions did not work because of the reasons mentioned above, but also because they held no value to her. There was no commitment to change on her part, no ramifications if it did not work. The lesson I learned is that clients have to be really committed to making their changes - they have to be willing to work on the issues themselves. If they hold back or think that it is all the hypnotist, it certainly is not.
Now that I have shared my own whipping post with you, the Sunday Question is are there times when you do not monetarily charge clients for your services and if so, how has that worked out?












