Taking the Cues
Thursday, April 2nd, 2009
As he spoke about the break-up, he looked off into the distance, eyes looking a bit upward to the right. Before his eyes began to leak with painful tears, I handed him a tissue and let him talk.
“Why did she leave me?” he asks, “Why?”
I pause and let the silence speak for me. He blows his nose.
“Why do you think she left?”
What followed were actually a few words I would rather not repeat on this blog. They were mean, showing the rough edges of his anguish. That alone spoke volumes. The amount of blame that issued out of his statements was hard to hear, even for me.
Once that tirade had petered out a bit, I asked, “What was your role in the loss of that relationship?”
His eyes again looked faraway, this time focusing toward a point to his upward left, “My role was that of being betrayed. She was sleeping around with other people.”
Before he could launch into another diatribe, my inner adviser suggested I ask, “Did you ever sleep with anyone else during your relationship?”
He shifted in the chair, again looked up and left, finally denying it. I even detected a slight nodding of the head during his denial.
He never saw it, but I actually smiled inwardly at this, realizing that indeed there might be something to NLP eye cues. These are based on the difference between memory and what is created (the right is remembered, the left is created). Notice the chart above. The eyes look one direction when remembering and another direction when creating content. But the truth for me was not in whether he was lying about his faults in the break-up (we would explore some of that during his hypnosis experience), but in how he processed information.
This is what Mark Pummell was talking about in his answer to his favorite techniques:
…always try and ally to patient’s dominant sense modality…
Why is it important to know about a client’s way of processing information? Well, if a person is not visual and you use guided imagery, well, the client is left behind and usually frustrated. You need to know if a person is more visual, auditory, kinesthetic so that you can help them process the information you give them during the session. If you want to take a client to a pleasant day at the beach, if they are visual, they will get more out of visual descriptions: you see the waves lapping against the shore. If they are auditory: you hear the sound of the surf as it comes and goes with the tides. Or if they are more kinesthetic: you feel the warm of the sand under your feet and the coolness of the water as it playfully laps against your toes. Also, kinesthetic is interesting because it can also encompass thinking. This would be: you think about what it is like being on a beach. Think about the experience of sand, surf, and sunshine.
In early NLP (neuro linguistic programming) circles, the above eye cue chart was thought to help practitioners understand how their clients accessed information - visually, audibly, kinesthetically. However, several studies have been done that seem to show this methodology is not completely accurate. But it is fun to play with (codicil here - this method is for entertainment purposes only).
Now the question becomes how do you tell how a person processes information. Stay tuned. We will continue this discussion in a day or two (after tomorrow’s 10 Questions).
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